UNRIVALED PROCESS FOR AN ELEVATED END RESULT
With over 10 years in the industry, we have developed systems and processes that help take your project from concept to completion. We value your money like it is ours, and seek to operate with transparency and integrity. We have broken down the process into three main phases, and each one brings you one step closer to elevating your home’s potential and living experience.
phase 01
design
This is the first, and most critical, phase of working together. After our complimentary discovery call, we start with a one-on-one consultation to really dig into the details of your project and what it looks like to work together. Once our proposal is approved, the contract is signed, retainer is paid, and your client questionnaire is fully completed, we get to work putting together all the pieces to bring your desires to life. We schedule a discovery meeting to take site measurements and capture your space as it stands today (or in the case of new construction, we schedule a meeting with your build team to review the project and plans). From there, we finalize the design concepts for your space, and after approval of the look and feel, move into design detailing and material selections. We propose hard surface and furnishings together, creating a visual and tactile experience to help you envision the space, and go over them with you room by room.
phase 02
ordering
When the design and selections are finalized for your space, we move into sourcing the materials, textiles, design elements, fixtures and furnishings we’ve selected. With such wide market volatility, we navigate the nuances of tracking lead times, deliveries, receiving, and final inspection for you with ease. We also store and receive all items in house, so rest assured all items are personally inspected by our team as a standard part of our concierge procurement process. Any price changes, out of stock or backordered items are notified to you and we work to provide solutions or reselections as needed to keep the project on track. During this phase we also get together with the team to assess where you are budget-wise so you can know what to expect for your total investment.
phase 03
installation
This is the step where the long term plans and hard work finally get to come to fruition! Once construction is complete, we put together a punch list for your build team to ensure all the design details are addressed and rectified. Next, we schedule installation for our team to deliver, place, and style your furnishings to close the project. After we finish installation, we schedule a walkthrough for us to welcome you to your new home and receive any feedback. Finally, we close the project by reconciling any budget changes and provide you with a care and maintenance guide to make it easy to maintain your home. Pop some bubbly, the hard work is finally done!